In upholding the integrity of our products and maintaining hygienic standards, we cannot accommodate returns or exchanges. In the rare event of damage during shipping, please contact USPS to initiate a claim. Your understanding is truly valued. - Le Amor Collections

However, in the event that your products arrive damaged due to shipping, we are committed to resolving the issue swiftly. Please follow these steps:

1. Immediate Inspection: Upon receiving your order, please inspect the products immediately for any visible damage.

2. Contact Us: Should you find any damage, kindly contact our customer support team within 72 hours of receiving your order. Provide detailed information about the damage, and include clear photographs of the damaged items as well as pictures of the outer packaging.

3. Email Support: Send the required information and images to [customer support email] with the subject line “Shipping Damage - [Your Order Number].”

4. Assessment and Resolution: Our team will promptly assess the provided information and images. If the damage is confirmed to be a result of shipping, we will work to provide a suitable resolution, which may include a replacement of the damaged items or a refund.

5. Shipping: Please be aware shipping takes 2-3 business days for processing

We appreciate your understanding and cooperation. Our aim is to ensure your satisfaction with Le Amor Collections, and we are dedicated to addressing any concerns related to shipping damage promptly and efficiently.